• Fidelity is using virtual reality, built on the Google Daydream headset, to transport staff into the homes of fictional customers so that they can see the impact of their responses to queries during and after a simulated telephone call.
  • RBR Capital Advisors is planning to launch an activist campaign to break up Credit Suisse. The Swiss hedge fund is set to unveil the plan at the JPMorgan Robin Hood investor conference in New York later this week
  • JPMC Launches Finn — Its New Take On Online Banking. JPMorgan Chase and Co. has announced the launch of Finn — a new smartphone app designed to allow users to open a bank account, make deposits, issue checks, track spending and set up savings plans all in one place.